Privacy Policy
Your privacy matters. Review how we collect and use data.
Data We Collect
Contact details (name, email, phone), company information, RFQ and order details, and limited technical data such as IP address, browser type, and pages visited for security and analytics.
How We Use It
We use your data to respond to inquiries, prepare quotations, process orders, provide technical support, improve our website and services, and comply with applicable legal obligations.
Legal Basis & Responsibility
ETA Engineering Solutions acts as the data controller for information collected through this website. Depending on the context, we process your data based on your consent, the performance of a contract, or our legitimate interest in operating and securing our services.
Third-Party Services
We may share limited data with trusted service providers such as hosting companies, analytics tools, email providers, and payment or logistics partners. These parties are required to protect your information and may only use it to perform services on our behalf.
Data Retention
We retain your data only for as long as necessary to fulfill the purposes described in this policy, or as required by law (for example, accounting and tax obligations). When data is no longer needed, we delete it or anonymize it.
Your Rights
Subject to local laws, you may have the right to request access to your data, ask for corrections, request deletion, object to certain processing, or ask us to limit how we use your information.
Data Security
We apply reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.
Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page with an updated effective date.
Contact for Privacy Requests
Contact sales@eta-eg.com for access, correction, deletion, or any other privacy-related questions.